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Buy Ngenic Tune
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Buying from us

All purchases from our site are protected by encryption and are made via our payment partner Mondido. We guarantee that we will not sell your information to others and we take full responsibility that the purchase is done correctly.


If you choose to pay via invoice, we use Billogram as our payment partner. We have same level of encryption and security focus for invoice purchases as well.


If you want to cancel, you have 14 days in which to do so according to the law regarding online or catalog purchases, however we allow you 30 days to cancel your purchase.
We accept most charge and credit cards available in Sweden, and you are also be able to choose payment by invoice (a billing fee of SEK 19 will then apply).


If you have any problems, you are always welcome to contact us at support@ngenic.se. We will then contact you within 48 hours.

Answers to frequently asked questions about the choices above

  • What do I get?

    You get three white boxes and an app. This is the most important. In addition, you get peripheral equipment in the form of pliers, batteries in the boxes, and an electric adapter for the gateway, an identification tool that facilitates installation, an Ethernet cable, a reset plug, as well as a Y-cable.

  • Does Tune work with mobile Internet?

    Yes, as long as it always is turned on and connected to a modem with an Ethernet outlet. So, if you plan to use Ngenic Tune at the cottage, then you must first get either mobile or fixed Internet.

  • HOW EXACT AND UNIFORM WILL THE INDOOR TEMPERATURE BE?

    Not even Ngenic Tune can attain a 100-percent uniform indoor temperature. How much more uniform the temperature becomes after installing Ngenic Tune – and how large the energy savings will be – depends on your house’s characteristics. The more uniform the temperature achieved, the more money you will save. And, the more we know about your house, the more correct a prognosis we can give you about the actual energy savings. You will be asked to give us a little more information about your house when you have finished the installation, this information you can supply via the app.

  • Do I have to have Wi-Fi?

    No, Ngenic Tune uses radio communications. This means that we only need an Ethernet cable from your modem or router into our gateway in order for the service to function.