How to install a smart thermostat

The installation will take about 20 min, and keep in mind that you dont’t need to be an expert - this is easy! Ngenic Tune comes with everything you need to install it - including encouragement.

Gateway

Gateway

The gateway collects data from your control box and indoor sensor, and then communicates via internet to make smart calculations and display the information in the mobile app.

During the installation you will connect the power cable and also connect an Ethernet cable between the gateway and your router.

If you have fiber: the gateway must be connected to your router and not to your fiber converter.

Indoor sensor

Indoor sensor

The indoor sensor measures your indoor temperature and insolation (sunlight) in order to provide the most consistent indoor climate.

During the installation you will mount the sensor on a wall in the room that best represents the house.

Control box

Control box

The control box tells your heating system what to do in order to give you the right temperature.

During the installation you will connect the control box to the cable that goes between your heating system and your outdoor sensor.

The mobile app

The mobile app

When the installation is complete you can log in to the mobile app and see how you day by day save energy and get a better indoor climate.

We have documented an installation on Facebook

Go to Facebook by clicking here to see how an installation is made.

We can do the installation for you

We can offer installation through our partners. You can add it to your order when purchasing Ngnenic Tune through our website - our you can get in touch afterwards by sending an email to support@ngenic.se and we’ll fix it.

If you change your mind

The entire installation is just an add-on for your exisiting router and heating system. The chords to your outdoor sensor can always be reconnected later on. The easiest way is to use the reset plug that is included with Ngenic Tune - or with a so called screw terminal. Simply put, if you change your mind Ngenic Tune is easy to uninstall.

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Can I try Ngenic Tune free of charge?

Of course! If you change your mind you can always return the boxes within 30 days. We will then return the money to your account, regardless of which method of payment you have used. We will also pay for the return shipping. You can thus try out Tune for 30 days without risking anything.

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